Shipping & delivery policy

PromptVault sells digital courses only. Nothing is shipped to you, and there are no shipping charges.

How you get your course

• Right after payment, the course unlocks in the browser you paid from, so you can start reading at once.
• By email, we send a receipt to the address on your order with a link that opens your courses on any device.
• Everything is online. Lessons are read on promptvault.shop and files are downloaded from the course page.

How long it takes

Access is normally instant once Razorpay confirms the payment. The receipt email usually arrives within a few minutes; if you can't find it, check your spam folder.

If you don't get access

Write to [email protected], or open a support ticket, from the email you bought with and include the payment id from your receipt. If we can't give you access within 7 days of you telling us, we refund the payment in full, as set out in the cancellation & refund policy.

Where we deliver

Courses can be bought from anywhere Razorpay accepts the payment. Prices are in rupees in India and US dollars elsewhere.